How can we NOT help you!!!

<p>Disgusted customer of Vodacom since 1995. I lost my phone (we all know how that goes) Blocked the sim and blocked the phone( with Vodacom) not even 5 min it was done.</p> <p>I went into Vodcom Lakeside Mall on the 24th of January 2017, to open a new contract. Spoke to a gentleman by the Name of Tshepo, what a help to be told that the request was declined. Reason being (we dont know) advise we got go back to work he will chat to his connections and see if he could get it approved. Hours later I get a call to state that they did a credit check with Experian and that the new contract was declined due to the Experian site not being updated and could not give an updated report. </p> <p>Calls and Calls (082111/ ********** / ********** / ********** 940)(Tshepo/Natasha/Shurly/Sia/Mopane/****y/Siya/Jabo) later to be told that the reason the contract was declined was not due to the Experian Site it was due to the fact that I pay my bill on the 7th of every month not on the 30th of every month. Recieved two statements in the whole of 2016 Phone never been CUT.</p> <p>I find it hard to believe that a company such as Vodacom can be so incompatant and have trained people working for them that are so rude and unhelpful actually people that have no idea what there jobs are. Back to Vodacom Lakeside Mall WHAT A JOKE and a waste of time so that I can be embarassed once again in a busy shop. Vodacom Dont deserve the name that I have no idea how they have built it. </p>