sT
siphiwe T

1 reviews | Active since Jan 2017

27 Jan 2017, 11:56

how can vodacom rob me like that!

<p>i have a vodacom contract and i have put a soft lock of R50 i dont get the sms's to notify me and then vodacom just goes ahead and debits my account. i am very angry with this as i have called them several times about this no one comes back from me from billing. </p>

0
Replies (1)
Vodacom
Vodacom's reply27 Jan 2017, 12:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team