JH
Jonell H

1 reviews | Active since Sept 2017

19 Mar 2026, 15:59

How can one speak to a real person at Vodacom without going in to a store!! I have asked for a sim swop just to learn that the number is not registered. But they gladly take my money every month for the contract!!

Want to speak to a real person an not a bot, who is just repeating the same options

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Replies (1)
JH
Jonell H's update20 Mar 2026, 16:44
Reviewer Update
I am happy to report that Vodacom did indeed respond to my query and my issue is resolved. Thank you very much for phoning me back and resolving my issue. It is a great relieve to see that service delivery is still a priority.