How bad can bad be

1 month ago Vodacom ported my telkom number from telkom to Vodacom. 1 month later and I can still not use my old number, my sin is still not activated. i have lost thousands in business revenue and Vodacom takes money from my account as if I have been able to use my non activated account for th last month. idio tells me to log out o of 4g on the vodacom etwork on my phone. HOW MAY I ASK. I CANNOY CONNECT TO VODACOM. I have contacted the ombuds man and my lawyers have strted civil proceedings for loss of income. i will not continue with htis contract. i will not pay this contract as I am canceling this. I have received no services and the contract s not activated yet. You are beyond pathetic.