Horrified at repeated contract disaster

<p>In November 2016 I upgraded one of my contracts. What followed was a 3 month disaster where I was incorrectly charged, the wrong contract was loaded, the wrong handset installment was loaded. I complained at the Vodashop, I complained on Vodacom customer care and I wrote a complaint on Hellopeter. Finally, I was given credit for the over charge and my contract was sorted....or so I thought.</p> <p> </p> <p>My contract was upgraded 30 November 2016. Thus the contract would end 30 November 2018. To my shock and HORROR, Vodacom "fixed" their previous mistake, but now loaded a 4 YEAR contract. It now states that my contract is only expiring 30 November 2020!!!!!!!!!!!!!!!!!</p> <p> </p> <p>How many times must I contact Vodacom to fix a mistake that one of THEIR vodashop personnel made? Now they "fix" it just to make another error on THEIR side.</p> <p> </p> <p>I have a copy of the original agreement and I'm strongly considering legal action. All I ask is fix my contract. The expiry date must be 30 November 2018 NOT 2020.</p> <p> </p> <p>Please assist, Vodacom. Don't make me lose faith in a company that I have been supporting for more than 15 years.</p>