NB
Nick B

1 reviews | Active since Aug 2012

03 Feb 2020, 08:26

Horrific Vodacom

I have a data contract with Vodacom and month after month they fail to load the data.

I have spent countless hours trying to get them to load it, month after month and it usually takes about 4 hours on the phone across two weeks for them to load the data.

The last 3 months I've tried to cancel the contract and they refuse or come up with some sort of excuse.

Please think very carefully before committing to a 24 month contract with Vodacom - there service is horrific and *********!!!!

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Replies (1)
Vodacom
Vodacom's reply03 Feb 2020, 08:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team