Horrific treatment from Vodacom

I am here once again. VODACOM has not resolved my issue. I can never got resolution. I can never get through to anyone. There is NO MANAGER to speak to they always in meetings which makes me think they sitting doing F All. I read so many complaints and unhappy customers and NOTHING is EVER resolved. On the back of this HORRIFIC service I have received… I emailed VODACOM on numerous cancelling my ****al. Of course I am being ignored and this months bill is R399 more WHY. Does anyone even work at Vodacom. In the past I have been billed for Vodacom deducting off the incorrect account after being advised in writing and paying my account by via EFT. Every time I send an email I get they working on my issues and it will take 3-5 working days. Lol what a joke someone new calls and we start from the beginning and this has been going to for months. I hit my end and decided to cancel and NEVER hear back. I AM SO FRUSTRATED . KR from an angry Customer Carmen Manuel