HORRIFIC SERVICE FROM VODACOM/BYTES

I am DISGUSTED with Vodacom's Service. I asked for Premature Cancellation in January 2015 for my 2 contracts. I got the quotes and paid them and send the docs too [Email Removed] after I took a further contract in June they started debiting me for the old contract and advised they received my money but never the quotes. I HAVE BEEN DEBITED INCORRECTLY DEBITED FOR 4 MONTHS THIS HAS SEVERELY INCONVENIENCED ME FINANCIALLY<br> I Have spoken Trinnie and over 20 Agents - DISASTEREROUS<br> I have spoken to Kirsher a Team leader from cancellations - NO RESPONSE<br> I have spoken to Brian a Team leader from Cancellations who asked me to resend the cancellation documents and proof of payment. NO RESPONSE - When I call a week later FUMING He told me that the contract for R399 is cancelled! Guess what I was Debited yesterday again. So that was in fact a LIE!<br> I have spoken to Andries from the complaints team who also asked me to resend the documents AGAIN - NO RESPONSE.<br> <br> 1. Cancel my contract for the *** number which I was paying R399.00<br> 2. I will keep the contract I took out on the *** number at the cost of R129.00 and not 1 cent more<br> 3. REFUND ME TODAY!