Horrific service from Vodacom because of they inefficiencies

My experience with vodacom has a been horrific… their scale I believe has made them so inefficient. I have been disappointed across their mobile and fibre service. I actually don’t know why I am still a customer… not for long… today Vodacom software deleted my fibre contract because they failed to bill me since October last year…and when I called for reinstatement they said I have to sign a new sale order again… so let’s start the whole horrific experience again… I am now left to buy data and travel to the office to work because Vodacom is effecting and for the next 3 to 5 days… pathetic… I also don’t receive my statements monthly so cannot do my work claims without phoning them everything to email through..their app keeps failing when you request to email invoices to yourself… I had to call again today and ask them again to load my profile to email invoices monthly… let’s see… my sons number hasn’t been ported since December 2023 after numerous attempts by our Service provider to get Vodacom to port. He doesn’t receive any of his subscribed services data etc. oh an now they going to deliver the third router to my home fo emu new fibre sales order… before they activate… three routers later for one contract owner… so inefficient can you imagine how much they lose with these efficiencies… i will not recommend them and plan to move my business elsewhere… should have stayed with Cell C