1 reviews | Active since Jun 2018
Horrific service from Vodacom
The level of service that I have received so far from Vodacom is absolutely ridiculous. I currently have 5 contracts with Vodacom and absolutely everything that I inquire about does not get resolved or takes forever to be dealt with. ( One would think they would cherish all the business that I give them! ) For the month of June 2018 they have conveniently decided to overcharge me for an amount of around R1,500.00. After just over a week no concrete feedback has been given. ( Which leaves me to pay a grand total bill of R5,500.00 which I am refusing to pay. ) Most recently another issue YET AGAIN with just ordering a sillyTablet on a new line ( seems like they don't want even more of my money that is very strange ) , so much for "next day delivery" when shopping online. In all fairness I have not experienced Vodacom to be as useless in the past but these days I will advise everyone to stay away from Vodacom! Regards, Your high-end irritated client
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
