Horrific service from vodabucks

I ordered 3 items on Vodabucks store speaker, headsets and watch, paid with my credit card. The next best thing I only receive the speaker, I called the number given if there are issues 082135 and I was put from pillar to post Lefa told me is not them who does those queries. He logged a request which was closed twice, the next best thing I recive a speaker and headsets. After 3 days I get a call from corier Ram that they delivered wrong stuff vodacom told them so, I tole the lady I am not returning the other speaker until I get my watch. Since I placed an order 27 November 2020 its Jan 2021, my cell number is ***. I have two contracts expiring end of Feb they should just cancel them.and not renew due to this horrific service received. Every one i call or email is not the right person some of the people are rude rude. The watch was way more than the speaker but they have the nerve to want to come collect without delivering my stuff f