Horrific service from the retentions department

Item: Vodacom
Rating: 1
Author: Carmen A

After calling the entire day with no one answering when trying at the end of the day finally getting through and then being kept on hold for more than 15 minutes with no feedback on what was going. Tried calling again today and same thing some ****py music playing

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Replies (1)

Vodacom's replyOfficial

05 May 2016, 06:21

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards,
Vodacom Consumer Website Team

Vodacom's reply05 May 2016, 06:21

Official

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards,
Vodacom Consumer Website Team