Horrific Service from Sabeeha Bashir

<p>On 5 December 2016, I called the Vodacom call centre to apply for a new cellphone contract. The call was answered by Sabeeha Bashir - immediately I was met with a unpleasant encounter as I heard irritation in her tone.</p> <p>When I asked what information was needed, I explained that I wouldn’t have immediate access to my bank account number, but would be able to get it, and if I could give the other information in the meanwhile. Instead of assisting me, she told me that I must instead, call when I have all the information. I heard her bang on her table in frustration, sigh and all other clear signs at being irritated - I must add, this was before I asked any questions. I did ask her to stop being irritated, as i felt that it is highly unprofessional and plainly rude.</p> <p> </p> <p>When she asked questions, I asked questions to make the question clearer to me so that I could respond appropriately. Instead of explaining, she repeated the question in a bad tone, as though I am stupid for not understanding the first time.</p> <p> </p> <p>Vodacom is supposed to be the "best" service provider, but with service like this, how is that even applicable for being GOOD, forget the best??</p> <p> </p> <p>Highly disappointed as I have been with Vodacom for so many years, spent so much money... Please look out for the social media part of this!</p> <p> </p>