Horrific Service from Call Center and Online Sales

<p>After recieving my online order for a cell phone package, I have been batteling for 6 months to get assistance with my contract. NOBODY seems to be able to know what they are doing in the call center. </p> <p>EACH AND EVERY time I call I hear a new version of my problem and reasons for it.</p> <p>I have not recieved a single statement since I recieved my package. I am POSITIVE this line is crossed with someone elses line as ALL airtime and data is missing when I check... -This sim card has been in my safe since I recieved it, so clearly this doesnt make sense. I have been cut off by call center agents over 10 times. my calls have been transfered to incorrect departments over 15 times.... I AM SO DISGUSTED WITH VODACOM. This is the last that I do business with them </p>