sD
stephan D

1 reviews | Active since Aug 2012

08 Mar 2018, 16:58

Horrific service and reply

Horrific service! After I put it on hello peter that they did not live up to their promise. Vodacom shop phones me a weak later and asks “are you still interested in the laptop we must order you?” I said no thank you ive used another service provider because like i said the first 3 times we spoke itvwas urgent, then the reply “ oh, ok its fine by is” these people dont want business. I have 4 contracts with vodacom of which i will be cancelling all of them. Ill use another service provider seeing as vodacom are not interested in my patronship.

0
Replies (2)
Vodacom
Vodacom's reply09 Mar 2018, 07:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply13 Mar 2018, 09:41
Official

Dear Stephan,

I do apologise for the delay in response.

I've responded to you via email with feedback.

Regards,

UW