Horrific Service

I went to Mauritius for 5 days my phone was kept in my safe in the hotel room ,I never made a call or used data ,<br> I rep**** to 3 e mails and rep**** to 5 whats app messages .<br> When I did this I used the Hotels rooms WiFi . On the 3rd day I got a sms to say I've reached R14,000 on my data usage and my phone has reached its limit .<br> <br> I went to the Hotel Reception to phone Vodacom Of course I held for over 45 minutes I was charged over R900 for the call . They managed to suspend my phone very unhelpful ,when I returned to SA spent half a morning holding trying to get hold of Vodacom so they could life the suspension .<br> <br> After talking to 5 different people no one could explain why this charge was so high theyve bascically told me theres not much they can do and I must pay .<br> <br> Im cancelling my subscription ive been with Vodacon for 19 years im porting my no to MTN Im horrified <br>