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Nelisiwe N
1 reviews | Active since Jul 2022
17 May 2026, 07:48
Horrific service
Since I took a contract with Vodacom I’ve been having issues with them not wanting to fix my account. I’ve been over charged now every month my account is incurring arrears for things that are not my fault and no one at Vodacom has been assisting me
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
17 May 2026, 07:59Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply17 May 2026, 07:59
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
NN
Nelisiwe N's updateReviewer Update
18 May 2026, 16:49That’s the same response I’ve been getting since February this year and it’s May now I’m still experiencing the same problem
NN
Nelisiwe N's update18 May 2026, 16:49
Reviewer Update
That’s the same response I’ve been getting since February this year and it’s May now I’m still experiencing the same problem