WB
Warrick B

1 reviews | Active since Sept 2016

04 Jan 2021, 13:00

Horrific Service

Okay so currently we at the point of looking to cancel our vodacom Fibre. Can someone from Vodacom please get back to me TODAY with feedback. We went the full December without internet. Finally get the router after a month of waiting. Now connection issues for another week. Ridiculous. I order to keep my job and my work going i now had to buy R900 worth of data just to keep working. So either I am connected today or I cancel. Thank you vodacom for your briliant service. P.s don't fall for the intrim data thing people.

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Replies (1)
Vodacom
Vodacom's reply04 Jan 2021, 15:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team