WVDM
Wessel Van Der Merwe

1 reviews | Active since Nov 2021

13 Nov 2021, 19:49

Horrific harassment VODACOM

I have been a Vodacom customer since 1995 I am currently paying more than my monthly subscription amount and owe less than my monthly instalment For the last 4 months I now get non stop phone calls between 7am and 8.30 pm from rude consultants and voice recordings asking me when I am paying again? Why am I being harassed????? I cant wait to terminate my contract.

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Replies (1)
Vodacom
Vodacom's reply14 Nov 2021, 20:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team