CP
Chris P

1 reviews | Active since Nov 2019

28 Nov 2019, 15:44

HORRIFIC

Trying to get hold of the support line for VODACOM is ABSOLUTELY HORRIFIC call keeps getting cut off or the keeps saying incorrect selection made

0
Replies (2)
Vodacom
Vodacom's reply29 Nov 2019, 07:13
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team 
Vodacom
Vodacom's reply05 Dec 2019, 09:49
Official
Dear Customer,
 
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
 
As per our discussion, your query has now been resolved.
 
Regards
 
Consumer Website Team