KM
KGADI M

1 reviews | Active since Nov 2016

02 Dec 2016, 10:22

Horrific expirience

<p>It has been 3 weeks since i complain on hello peter about vodacom missselling of data which affected 4 more contracts that I have with vodacom, leaving me frastrated and my family stranded. some one called me the following day , ask some more info and promised to keep me updated but the person never came back to me 2weeks later i get a text message to say your query is been declined. the person never had guds to call me and explain what is going on. my bill is growing but 5 phones suspanded, i dont wish anybody to expirience what Iam expiriencing right now. after having account with vodacom for so many years this is what Iam getting today. all in all I have been battling with Vodacom for 3 month.</p>

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Replies (1)
Vodacom
Vodacom's reply02 Dec 2016, 10:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team