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Sonia S
1 reviews | Active since Jan 2020
08 Jan 2020, 10:56
Horrific experience at Vodacom
It's been 2 weeks - been sent from pillar to post. No call back from Vodacom. Every time I (eventually) get throug, I have to tell my whole story to a different consultant and promises of sorting out the issue and calling me back is just that - EMPTY promises... I need to speak with someone in the Acquisitions Department to sort our my profile rating. Someone from this Department needs to call me ASAP!!!. ***
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Vodacom's replyOfficial
08 Jan 2020, 11:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply08 Jan 2020, 11:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
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Sonia S's updateReviewer Update
08 Jan 2020, 11:04Let's wait and see if this will in fact happen, but I'm not holding my breath...
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Sonia S's update08 Jan 2020, 11:04
Reviewer Update
Let's wait and see if this will in fact happen, but I'm not holding my breath...