Horrific experience and no service

Item: Vodacom
Rating: 1
Author: CHARLENE J

I have been struggling for days to reach a consultant at Vodacom Customer Care to assist me. Horrific experience considering the fact that I have 4 Vodacom contracts which I plan to cancel as soon as possible.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

09 Apr 2026, 07:25

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's reply09 Apr 2026, 07:25

Official