LM
Lerato M
1 reviews | Active since Nov 2011
04 Apr 2023, 07:21
Horrid vodacom customer service
My journey with horrible vodacom service continues, with empty promises and no follow up close to a year now . I have been promised to be contacted after writing a follow up review on this platform, which now I believe is an automated response to Hellopeter’s site to costumer experiences ,because the response is the same after every review. This tells you a lot about a company’s costumer relation ideology. I suspect their motto is “ as long as we get paid the costumer is good “. Horrid service indeed.
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Replies (2)Vodacom's replyOfficial
04 Apr 2023, 07:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply04 Apr 2023, 07:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
LM
Lerato M's updateReviewer Update
04 Apr 2023, 08:06The reply is automated with a promise to get back to me as always.
LM
Lerato M's update04 Apr 2023, 08:06
Reviewer Update
The reply is automated with a promise to get back to me as always.
