Horrid service from Vodacom

Item: Vodacom
Rating: 1
Author: Gerhard B

Fibre internet went off yesterday, so cant work as I am working from home. Phoned next day to follow up nobody assigned to my case. Service? What service? How should I work now?

Helpful (0)

Replies (2)

Vodacom's replyOfficial

12 Aug 2020, 07:20

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply12 Aug 2020, 07:20

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Gerhard B's updateReviewer Update

12 Aug 2020, 07:22

Due course is now on day 3, I can't wait for due course

Gerhard B's update12 Aug 2020, 07:22

Reviewer Update

Due course is now on day 3, I can't wait for due course