1 reviews | Active since Nov 2016
HORRID SERVICE FROM VODACOM
<p>WHEN WILL MY INVOICE ENQUIRY BE RESOLVED? WHEN WILL I RECEIVE WRITTEN FEEDBACK FROM VODACOM/. I REFUSE TO SPEAK TO YOUR RUDE CALL CENTER AGENTS. WHO IS BY THE WAY NOT S****ED TO DEAL WITH IRRATED CLIENTS. THIS IS OUTRIGH ******ION. *********ING LOYAL CLIENTS WITH THREATS TO CUT MY LINE AFTER I'VE PAID MY ACCOUNT FOR 16 YEARS. UNTILL TO f*(* MY BILLING ON MY 2 UPGRADES DUE TO THE YOUR UNS****ED STAFF. NO RESPECT SHOWN TO YOUR CLIENTS,. NO COMMUNICATION AS REQUESTED IN WRITING. NO RESPONSE ON MY HELLO PETER COMPLAINTS. NO CO-OPERATION. NO ASSISTANCE. WORST EXPERIEINCE OF MY LIFE. AFTER 16 YEARS...... HORRID EXPERIENCE. I WANT THIS RESOLVED. VODACOM BECAUSE IF YOU CUT MY LINE I WILL GO TO EVERY SOCIAL MEDIA PLATFORM - BEELD/CONSUMER BOARD/OMBUDSMAN AND I WILL CALL CARTE BLANCHE TO DO A SURVEY ON HOW VODACOM ACTAULLY TREATS AND MESS CLIENTS AROUNG. I AM DONE ASKING 117 HORRID CALLS. (WHERE I COMPLETLY LOST IT THE LAST TIME) 5 HELLO PETER COMPLAINTS AND STILL N O T H I N G</p>
ACCOUNT NUMBER: NM 098752-7
ACCOUNT NUMBER: NM 098752-7
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
