Horrid Service
<p>We upgraded my wife's contracted, so we explained to the consultant that i will be using the phone with my number.</p> <p>About a week ago i was held up and ****** we submit the insurance claim when they contact my wife this was the response " hi confirmed who she was and then they drop the bomb sorry that device is not insured with us ok bye.</p> <p>so why are we paying insurance then real rip of. So then who is to blame becuase we took insurance via vodacom and not with sure cell. I guess all they care about is make make.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Sunil Sewcharan,
As per our discussion telephonically, the matter has been resolved.
Regards,
UW
Dear Sunil Sewcharan,
As per our discussion telephonically, the matter has been resolved.
Regards,
UW
