CM
Calvin M
1 reviews | Active since Dec 2017
05 Aug 2021, 13:50
Horrible Vodacom upgrade
I recently did an upgrade with one of my vodacom number, I was told i would get 105 gigs for R336 but when I receive the bill it says R532 which is crazy. i never budget for that so i am requesting them to cancel the upgrade and cancel the contract as its already expired, they are telling me i have to wait 30 days.
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Vodacom's replyOfficial
05 Aug 2021, 14:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Aug 2021, 14:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team