GD
Gaoikitsiwe D

1 reviews | Active since Jun 2025

06 Jun 2025, 10:18

Horrible Vodacom service

I m not happy about vodacom service..I once have a cell phone contract with them the number is ***,the contract comes to an end I paid and phone to cancel the benefit because I was no longer interest in the contract as it was 2 years and two years was over..The cease sending data and airtime, now they started to send data and airtime.I went to the shop to make them aware that I do hve a contract with the number *** not *** they must stop sending airtime and data to ***..They stopped for few month now as I m writing they resume sending data and airtime to *** and demand payment I no longer use the phone I gave it to my daughter who told me they send her data and airtime..Now they send me a bill..Assist plz

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Replies (1)
Vodacom
Vodacom's reply06 Jun 2025, 12:18
Official
 
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team