Horrible Vodacom Service

<p>Have not being able to do cell phone banking for 3 weeks now. Keep ons receiving messages that I do not have sufficient funds. I then buy airtime and it does not make a difference. I am so frustrated!! Johan at Ilanga mall Nelspruit has been the only person to really try and assist me, he reports back to me every day and his service is excellent. However, Vodacom head office has to fix this issue and apparently the IT dept is busy trying to sort it out, but this is becoming ridiculous. I am extremely dissatisfied and unhappy with Vodacom thus far, this problem has to be fixed ASAP.</p>