tR
tashir R

1 reviews | Active since Aug 2013

30 Mar 2017, 16:46

HORRIBLE VODACOM SERVICE

<p>GOOD DAY</p> <p> </p> <p>MY VODACOM NIGHTMARE WITH REGARDS TO MY ********** 691 CELLPHONE UPGRADE SINCE JANUARY 2017 CONTINUES...</p> <p> </p> <p>IT HAS CAUSED ME STRESS, THEY HAD MY LINE DISCONNECTED , REALISED IT WAS THERE FAULT , AND WE ARE FIGHTING WITH THE BILLING PROCESS..</p> <p>PLEASE READ THE EMAIL I SENT THROUGH TO SHARON AT VODACOM ND ALSO THE FACEBOOK POST ..</p> <p>"</p> <p>GOOD DAY..</p> <p>I AM NOW FED UP WITH THIS AND I AM FRUSTRATED WITH VODACOM TRYING TO<br />SCORE AN EXTRA R963.21 OUT OF ME WHEN ITS NOT MY FAULT...</p> <p>ACCORDING TO ME , THE MONEY I OWE U IS AS FOLLOWS:</p> <p>THE DECEMBER 2016 BILL = R1372,51</p> <p>JANUARY 2017 INVOICE = R750,00<br />FEBRUARY 2017 INVOICE = R750,00<br />MARCH 2017 INVOICE = R750,00<br />TOTAL OWING TO U = R3622.51</p> <p>LESS : JANUARY PAYMENT = -1253.90<br />LESS CASH DEPOSIT FEBRUARY 2016 = -1380,00</p> <p>I OWE U AN AMOUNT OF R988,61</p> <p>I CANNOT PUT IT MORE SIMPLE , PLEASE SEE YOUR FACEBOOK PAGE FOR<br />FURTHER COMMENTS:::</p> <p>ALSO U CANNOT PENALIZE ME FOR A STOP DEBIT , AS I WILL NOT ALLOW U<br />GUYS TO DRAIN MY ACCOUNT AS YOU FEEL LIKE..</p> <p>*******NOTE***** R100 CHARGE RAISED IS LIKE "EXTRACTING BLOOD FROM STONE"</p> <p>*******NOTE****** YOUR FINAL AMOUNT OF WHICH YOU CLAIM I OWE U , R1951,82 ,<br />IS ALSO FLAWED AND IT SHOWS COPERATE BULLY TATICS TO EXTRACT MONEY<br />FROM THE HARDWORKING CONSUMER...</p> <p>I PRAY THAT SOMEONE SENSIBLE AND JUSTIFIED OPENS THEIR EYES AND SEE<br />HOW WE ARE ********** ....NOW U WANT O CHARGE ME A FURTHER R963.21</p> <p><br />YOURS IN DISGUST ....</p> <p>TASHIR RAGOO</p>

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Replies (1)
Vodacom
Vodacom's reply31 Mar 2017, 07:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team