1 reviews | Active since Dec 2016
Horrible Vodacom service
<p>My boyfriend went to Zimbabwe for business, and when going accross the border you have to activate your roaming. We phoned vodacom call centre the day before he left to activate his roaming. They told us to phone one hour before departuring to activate it. So we did. for atleast 45minutes we tried getting hold of them. Eventually we got through to them, I spoke to a very arrogant lady that told me she can not activate it 15mins before. obviously i freaked out! just before he borded he got a few sms's that confirmed that his roaming was activated. When he landed in Zimbabwe he was completely stranded because to a surprise the roaming was not activated. Vodacom is the worstn network! as soon as he came back he moved to Cell C.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
