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Nhlaka N
1 reviews | Active since Jan 2020
15 Jan 2021, 10:46
Horrible vodacom fibre service
I have been trying to cancel my vodacom fibre for a month now and no one at Vodacom is able to assist me. To make matters worse, I have been trying to complain about the wifi that was sold to me, that the sales consultant **** to me and no one at vodacom is paying attention to me and I have to call every week to try get assistance from a manager and no manager has contacted me in over a month. Horrible service from Fibre, sales and customer care
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Replies (1)Vodacom's replyOfficial
15 Jan 2021, 11:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jan 2021, 11:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
