RP
Renalen P
1 reviews | Active since Apr 2012
05 Jan 2022, 17:43
Horrible Vodacom Fibre Activation process
I signed up for Vodacom fibre to kick in on the 1 Jan 22; and a million calls to your call centre, I am still frustrated with red lights and no connection. And the refusal to send a technical team to assist me, is extremely unprofessional. And the LTE vodacom has given as a backup has stopped working. I spend the whole day dialing your maze of call centres
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Vodacom's replyOfficial
06 Jan 2022, 07:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jan 2022, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team