Horrible Vodacom Fiber Experience!!!!

I have been trying to get WIFI installed and active through Vodacom Fiber. I figured I am already a customer and the offer looks affordable. I regret both reasons! I remain unconnected, every call to the customer support center ends with the same responses given, that the agent will escalate the matter, that my service will be activated at 15h00 pm, and that I should send pictures and proof of residence. OVER AND OVER AGAIN. SAME RESULT...NO SERVICE! I regret the choice I made as my data bill is sky high due to lack of WIFI in my home. Time to move on and I am dropping them as my mobile provider as well!!!