VT
Vusani T

1 reviews | Active since Jun 2019

08 Nov 2022, 10:56

Horrible Vodacom Contact Centre Sim Swap Horror

I got sms from you saying I requested a sim swap and I did not please cancel that request as I can't get through to anyone on 135

Ny number is *** Vusani Takalani can someone call me

Why can't I speak to anyone on 135? And how does someone request a sim swap without my knowledge?

0
Replies (1)
Vodacom
Vodacom's reply08 Nov 2022, 11:53
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team