Horrible upgrade experience on website

Item: Vodacom
Rating: 2
Author: Sc C

I don’t understand how Vodacom after decades of being around and being big in South Africa still has buggy website that can not handle a simple upgrade. If anything it seems to be getting worse. Crashing over and over and over, when it not hanging all the time. Very sad.

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Replies (1)

Vodacom's replyOfficial

22 Mar 2025, 10:10

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply22 Mar 2025, 10:10

Official