ND
Nomvula D

1 reviews | Active since Jul 2015

07 Sept 2022, 16:34

HORRIBLE TERRIBLE SERVICE AT VODACOM FIBRE, USELESS

VODACOM DOESN'T EVEN DESERVE A 1, THEY SHOULD BE GETTING ZERO. DO NOT GO THERE FOR FIBRE. SERVICE IS HORRIBLE THEY DISCONNECTED ME WITHOUT MY KNOWLEDGE AND IF I WANT TO CANCEL SINCE NO ONE WANTS TO RECONNECT THE FIBRE I AM BEING TOLD THEY ARE GOING TO CHARGE ME FOR THE INSTALLATION. SO I AM SUPPOSED TO FOLD MY ARMS AND WAIT FOR THEM TO DO NOTHING WHILE I CANT EVEN WORK BECAUSE I DONT HAVE INTERNET.

GO TO OTHER SERVICE PROVIDERS FOR FIBRE NOT VODACOM

0
Replies (1)
Vodacom
Vodacom's reply08 Sept 2022, 08:10
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team