ND
Nomvula D
1 reviews | Active since Jul 2015
07 Sept 2022, 16:34
HORRIBLE TERRIBLE SERVICE AT VODACOM FIBRE, USELESS
VODACOM DOESN'T EVEN DESERVE A 1, THEY SHOULD BE GETTING ZERO. DO NOT GO THERE FOR FIBRE. SERVICE IS HORRIBLE THEY DISCONNECTED ME WITHOUT MY KNOWLEDGE AND IF I WANT TO CANCEL SINCE NO ONE WANTS TO RECONNECT THE FIBRE I AM BEING TOLD THEY ARE GOING TO CHARGE ME FOR THE INSTALLATION. SO I AM SUPPOSED TO FOLD MY ARMS AND WAIT FOR THEM TO DO NOTHING WHILE I CANT EVEN WORK BECAUSE I DONT HAVE INTERNET.
GO TO OTHER SERVICE PROVIDERS FOR FIBRE NOT VODACOM
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
08 Sept 2022, 08:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Sept 2022, 08:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
