1 reviews | Active since Jun 2017

19 Jun 2017, 07:36

Horrible survice

<p>Ive cancelled my contract more than a week ago the agentsbive spoken to said that someone will contact me and within 3 days it will be off the network. Now its still not cancelled.</p>

0
Replies (2)
Vodacom
Vodacom's reply19 Jun 2017, 07:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply23 Jun 2017, 14:10
Official

Hi Ruzell

As discussed, this matter has now been resolved.

Have a good weekend!

Regards,

RJ

Best regards,