MV
Michelle V

1 reviews | Active since Nov 2013

18 Aug 2016, 07:05

Horrible Signal and Customer Service

<p>I have a Vodacom contract and use an enormous amount of data, yet it always tells me unable to connect or you are currently not connected to the internet??? How is this possible? I use about 3Gb of data yet I cannot go on the internet and have to reset my data connection. Also I have requested a voicemail function a month ago, and still I have no voicemail when I dial 121 it says your request has been logged and will be activated within 24 hours, this has been a very long 24 hours. I run a business and need my data and voicemail to work. This is pathetic!!!</p>

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Replies (1)
Vodacom
Vodacom's reply18 Aug 2016, 08:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team