Horrible sickining service

First of all its a lie, i was never contacted by anyone at Vodacom regarding my query with feedback.<br> <br> I've been struggling to clear my name for almost two years and finally I did it. My name was cleared of f raudulent account that was opened on my name. My ID is now protected by SAFPS.rather SA F raud.<br> It was not my fault that your employees are so *********** for approving some account without proper documents, such as RSA barcoded ID, payslip and proof of residence. As I never on a single day lost my ID book.<br> So now I must suffer because of that? As ur selective when helping me? I was in Sunnypark only 1gadget was approved,WHY? Because I can afford whatever I wanted to buy? I've submitted all required documents to the sales person and he was helpful.But accounts department has a problem to approve both,WHY? Is it my problem that u failed to investigate and dismiss an employee who authorised the f raudulent account on my name? As u have limitation on my needs?<br> I've been using vodacom more than 15 years now so this treatment I'm getting is so unacceptable. Please if you can't assist me can I get clarity so that I can take my money to other network provider.<br> <br> Dissapointed client...!