1 reviews | Active since Dec 2011
HORRIBLE SERVICES AND LIES - YET AGAIN TIME TO CHANGE TO CELL C
<p>i upgraded my contract and still get billed for the old handset they did inform me this wont go off as i upgraded, i have send 3 emails to vodacom customer care but no feedback at all, this is so horrible - maybe its time after all these years being a vodacom customer to try another service provider, all i get is horrible service from shops and online customer care - why do i get billed for two handsets if they did inform me at the shop its only the new one once you upgrade to another 2 year contract?????????????? horrible service - dont phone me as i put this phone off dont even want to use this contract only email me the email address as per my profile on your system - I NEED A REFUND FOR 2 MONTHS INCORRECT BILLING ON OLD HANDSET</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
