Horrible service Vodacom Midlands mall

I have had a terrible experience at Vodacom. I purchased a Brand New Huawei P20 lite,when I entered to purchase the phone they were all so helpful but they didn't assist to set the phone up. When I went back they told me wait an hour this I waited when I go back they did nothing ,I took of numerous times to sort the issue out but still nothing. When I went in the branch for assistance all of them was rude to a point where the staff told me take your gone home we won't help you!!!!! Yet I am a client there after they a staff persued a fight with me in the shop.

Is this the level of respect a client deserves?

I'm still left with a phone not working at all since the day I bought it from them .....

There is no mangers or any help in that shop

Please to all never support that shop as they service sucks as if they doing us a favour in all fairness Vodacom should take a page of Cell c and Mtn as they have component staff who want to help