KR
Keke R

1 reviews | Active since Feb 2023

19 Feb 2023, 10:12

Horrible Service - Vodacom Fibre Connection

Vodacom fibre is nothing but a ****! We haven’t had fibre connection in 3 days but Vodacom is doing nothing about it. I have exhausted all their platforms looking for help. They don’t even care to send their technicians on site to come sort out the issues! We work from home and we pay for these services!

Do not bother yourself with getting fibre services from them, you will sit with no connection for days as if you’re not paying them every month! I’m so disappointed and disgusted with the poor customer service they give to their customers!!

Vodacom fix our fibre connection in Kibler Park TODAY!!!!!!

0
Replies (1)
Vodacom
Vodacom's reply19 Feb 2023, 10:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team