Horrible Service - Upgrades/Retentions

The worst service from the upgrades department ***. The upgrade was done on 29 April and was suppose to commence on 1 May 2024. The consultant instead made the data contract effective as of 31 May. That is no use to me. I called the cancellations department, the upgrades department, after sales department and even customer care. NO DEPARTMENT IS WILLING TO HELP. They blame each other keep transferring the call. Worst service ever. I need my new contract allocated DATA now, not at 31 May. This situation is costing me hundreds of rands and time. Vodacom needs to treat its loyal customers better. Please urgently rectify the matter and call me. Ref: *** Vodacom to make good for the loss