DD
Dunn D

1 reviews | Active since Feb 2018

21 Feb 2018, 17:29

Horrible service to a very basic request!!!

Yet once again people are showing how absolutely **** their service can be!!

Vodacom fibre to the home sales, NAEEM, call me for fibre. I accepted. He then tells me a month later the installion will be completed. ITS NOT!

I then ring him up to which he says he will get back to me, HE NEVER DID!!

Absolutely pathetic NAEEM!!!

0
Replies (2)
Vodacom
Vodacom's reply22 Feb 2018, 06:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Feb 2018, 09:42
Official

Good day

We regret taking note of your experience. A message has been sent to the FTTH installations team for review and feedback. We will follow up to ensure that you have been contacted and assisted.

We apologise for any inconvenience caused.

Regards

Moddy