1 reviews | Active since Jun 2016

03 Oct 2016, 02:01

Horrible Service *******

<p>Another problem another annoying experience....</p> <p> </p> <p>What's new with Vodacom I am now used to there garbage service.... This is the norm for them.</p> <p> </p> <p>I bought a 10 gig data bundle on Friday the 30th 30th received an activation sms but only received 5 gig of data after numerous calls to have my data added I received 3 different answers of the sercice response time.</p> <p> </p> <p>My 2nd issue is to big and have just given up trying to explain to *********** idiots</p> <p> </p> <p>Vodacom you fooled me twice renewing my subscription but not a 3rd time</p> <p> </p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply03 Oct 2016, 07:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team