SC
Sone C

1 reviews | Active since Sept 2016

12 Sept 2016, 13:28

Horrible Service & Stupid Uninformed Employees

<p>I app**** for a contract last week, I keep getting emails that a contact agent will phone me shortly for more information, but every time I end up phoning them to find out what's going on, I sent my documents like they asked, and still nothing, I keep getting the response that I will get feedback within the next 24 hours, and still NOTHING !!! </p>

0
Replies (1)
Vodacom
Vodacom's reply12 Sept 2016, 14:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team