Horrible service, stay away from vodacom contracts!!

Item: Vodacom
Rating: 1
Author: Shakeel T

Do not sign

Been struggling for months to cancel and the damn consultants keep putting me on new contracts!

Managers are non existent to sort issues out. They confirmed last month the contract was cancelled and now I see I was moved over a month to month for three times the damn amount!!!! I said cancel and prepaid!!!!

Helpful (0)

Replies (1)

Vodacom's replyOfficial

09 Apr 2026, 13:49

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's reply09 Apr 2026, 13:49

Official