DR
DANE R
1 reviews | Active since Jan 2017
18 Jul 2023, 10:00
Horrible service - Sales + Customer service.
28/06/2023 - My cellphone contract was approved online, I got the paperwork & a call center agent contacted me to confirm all my details. 29/06 - I got an SMS informing me that my device is out of stock. 18/07 - I contacted the sales department & only to find out my contract was cancelled.
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Vodacom's replyOfficial
18 Jul 2023, 10:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jul 2023, 10:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team